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Success story · Safety & Security

Digitalization of security procedures

Museo Guggenheim Bilbao

Digitalization of security procedures to protect people, goods and information in a world-renowned museum.

Module VES for the digitalization of security procedures
Transformed plan Safety & Security
Sector Culture

The starting point

Guggenheim Bilbao Museoa is a reference and iconic museum by its worldwide visibility. The museum is visited every year by hundreds of thousands of visitors from all over the world. Beyond the economic value and the collections it houses, and the symbolic building itself, it is even more important the reputational value of the Guggenheim brand. The government team of the entity, innovative by nature, has very present that it is vital for the business to guarantee the security of people, goods and information managed in the daily management.

The solution

What was put in place

Through our VES solution, we have achieved:

  • Automate the processes in real time, allowing to improve the operational efficiency.
  • Know the status of the operation, so that the responsible persons can monitor each phase of the process.
  • Provide a good communication to operate the plans and put them into action.
  • Have the traceability of all actions, ensuring that each action is recorded and can be analyzed later.
The result

Digitizing the plan has made it possible to:

01

Improve the security procedures.

02

Monitor and respond to threats related to the security of information in real time.

03

Have complete traceability of all operational actions.

The digitalization of security procedures reinforces the protection of people, goods and information in the Guggenheim Bilbao.

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RKL, certified under the ENS · medium category

Physical security consulting and software development.

Certificate no. 621872 issued by ADOK Certification.